:: Frequently Asked Questions ::


Question::
Can you put a picture of anything I want on my wrapper?
Top Secret Answer::
Yes we can, as long as I have the artwork available or you provide it
for me.
Question::
Is it possible to place one order but use 2 different designs for the
same order?
Top Secret Answer::
Yes, as long as you provide the artwork and specify exactly how many
are to be produced for each.
Question::
Does it cost any extra to print a secret message on the inside of my
Large Top Secret Wrapper?
Top Secret Answer::
Absolutely not, that is what makes Top Secret Wrappers your first
choice for personalized wrappers. We stand out by Keeping It Under
Wraps! (black and white only)
Question::
What if I want a RUSH ORDER (less than a 5 day turn around), is
there an extra charge?
Top Secret Answer::
Unfortunately, when we receive RUSH ORDERS (less than a 5 day
turn around), we have to place other orders on hold for designing and
production. So, we do have a $25.00 additional fee that will be added
to your cost.
A NOTE FROM PATTI , FOUNDER OF TOP SECRET WRAPPERS::
I am really looking forward to working with you on this new Top Secret Wrapper Mission! Just answer the following questions, and we can get started right
away. (These are the new Standard Operating Procedures per my CFO-Justin Kilby)
TOP SECRET QUESTIONNAIRE
1.) Please type the full physical address of the company as you would like to see it appear on the Top Secret Wrapper. If no address needed, please type in
NONE:
2.) Please type the full web address as you would like to see it appear on the Top Secret Wrapper:
3.) Please type the full telephone number as you would like to see it appear on the Top Secret Wrapper:
4.) Please attach the company logo to your reply email.
5.) Please attach the EVENT ARTWORK to your reply email.
6.) Please type the Inside Text as you would like to see it appear on the Top Secret Wrapper:
7.) Please type in the Drop Dead DATE you will need your Top Secret Wrappers:
8.) Please type in the NUMBER OF PIECES you will need:
PLEASE READ THE FOLLOWING:
The process is very simple:
**Upon receiving this email if please take a moment to complete the questionnaire and reply to this email with your responses.
**I will then compose the 1st of up to 3 proofs for your review. The speed of your responses will help to ensure the timely delivery of your Top Secret Wrappers.
**When you have completed your review, if you see any corrections you would like made, please reply to this same email and list the changes that you would
like to have made, please be very specific. (Do not modify the proof itself)
**If in fact changes are to be made, I will make the changes, then send you Proof #2 with the revisions.
**At that point, if you approve Proof #2, please respond to this same email with "APPROVED TO PRINT' in the body of the text.
**When I receive the approval email, I will then send you an electronic email via PayPal. Please look in your bulk folder for this email. Prompt payment is
expected and you do not have to have a PayPal account to pay this invoice.
**After I send your invoice, I will send you an email letting you know that I am "NOW PRINTING, NO CHANGES CAN BE MADE".
**Once you receive this email, sit back and relax, because we will be done in just a few days. Imagine yourself handing out amazing miniature chocolates with
your beautiful logo and information on it. Think how your future clients will feel when they find a lovely USEFUL treat to take with them.
Please feel free to call or email me if you have any questions. I am here to serve all of your Wrapper needs.
At your service,
Patti Kilby-Secret Wrapping Agent
Top Secret Wrappers
admin@topsecretwrappers.com
832-433-3900